Student Ombuds office
The University has opened a Student Ombuds Office.
All students who wish to complain about behaviour that violates the university regulations and the rights and duties of students of Politecnico (please go to Regulations section – in Italian only) may contact the Ombudsman.
The Ombudsman:
- acts after a non-anonymous (signed) complaint is made
- carries out an adequate investigation into the matter and tries to solve it; if no settlement is possible, the Ombudsman will inform, depending on the nature of the problem:
– the Head of the Study Programme Board
– the Dean of the School
– the Chairman of the Joint Committee
– the Rector
– the student representatives in the Academic Senate - protects the student against any reprisals
- informs the complainant and the student representatives of the outcome of the inquiry
Students may contact the Ombudsman:
- by going to the Ombuds office
- by mail (only signed letters are acceptable)
- by e-mail (only signed e-mails are acceptable)
- over the telephone
The Ombudsman is prof. Gerardus Janszen
Department of Aerospace Science and Technology
Via La Masa 34 (Milano Bovisa Campus)
ph.: +39 02.2399.8366
e-mail: difensoredeglistudenti(at)polimi.it